Thunderbird Community Forum

All was fine with gmail with 128.2.2 for me until this morning. I updated to 128.2.3 and login to gmail imap fails. Backed off to 128.2.2, everything works. Something is wrong with 128.2.3.

PDF attachments to emails are sometimes corrupt. They are not displayed when the email is opened (only a blue line is shown); after they are saved they cannot be opened (Adobe and also EDGE give a message that the file is damaged). The same attachments can be opened and saved correctly using the free Outlook application from Windows. I noticed the problem this month. The installed version of Thunderbird is Thunderbird 128.2.2 esr - but the problem also existed with version 128.2.1.

Thunderbird is getting in a tight loop when I try to print any email.

The hangup is occurring when I execute the print command. The basic dialog appears with the "Preparing Preview" message. The right side of the window appears with only "Print" and the separator line below it.

I must terminate the loop by running the System Monitor and kill the program. If I just close the dialog window, Thunderbird continues to run.

I don't know how to fix the problem. Any thoughts?

This is on openSUSE Tumbleweed. Details follow:

KDE Plasma Version 6.1.5

KDE Frameworks version 6.6.0 Qt Version 6.7.2 Kernel Version 6.10.9-1-default (64-bit) Graphics platform: Wayland

I have had the same problem with older versions of the system for at least a month.

My system is a white box with 16x AMD Ryzen 7 2700X Eight core processor and 16 gb of ram. I have an NVIDIA GeForce GTX 1050 TI/PCIe/SSE2

Thunderbird 128.2.2esr (64-bit) stopped sending emails. It receives OK. This happens in web.com who is my isp. The error message says "Sending of the message failed. An error occurred while sending mail. The mail server responded: Domain Spoofing Prohibited. Please verify that your email address is correct in your account settings and try again." Do you have any idea what the problem is?

I see that part of whats new in this release FIXED = fixed

Some users were unable to log in to Microsoft 365

-However NOW with this version I cannot login.

Please advise

The configuration settings have not changed re: Authorization. Anyone else with this issue? TIA

since 8/22/24 I have been unable to send email from one of my personal domains. Same install of T-Bird successfully sends SMTP via Gmail and my other domains.

I receive the error shown in the first photo below. Sending of the message failed. An error occurred while sending mail. Outgoing server (SMTP) error. The server responded: us2.outbound.mailhostbox.com ESMTP not accepting connections.

I have been back and forth with the domain tech support. Here are the email content (parsed for easy reading)

Me > I am having difficulty sending email. > I can POP email without issue. > I am using the most recent version of Thunderbird; version 128.2.0esr (64-bit) > When I send (with or without an attachment) I get the following error: error as shown above > I have never seen this error before and cannot find it in your knowledgebase files. > My SMTP settings: > > server name: smtp.drachenfelspress.com > Port: 587 > Connection security: None > Authentication method: Password; transmitted insecurely > User Name: mcaputo@drachenfelspress.com

Tech: If you are able to download emails from our server but unable to send out emails through the same, then it is likely that your Internet service provider is blocking port 25 on your local network. For such ISPs, you must use their SMTP server to send out mails on their network. Customer Support - TH

WELL Since I was using 587 that didn't help at all.

ME the error says YOUR server, "US2.outbound.mailhostbox.com ESMTP not accepting connections." This is YOUR error, not my ISP. I was using port 587, my ISP does not block port 25.

Tech try non-SSL using the following: STARTTLS Auth Normal change server name to smtp.<yourdomain>.com

Me No change

Tech Try reducing TLS version back to 1.0

Me No difference. Restored TLS 1.3

Tech return to the mailhostbox.com server Port 587 STARTTLS Normal full username

ME ok, no difference. That is where we started, didn't work then, doesn't work now. (second photo)

Tech Try port 25

ME Same results

Tech <resets my password>

Me Did you reset my password overnight?

Tech To investigate the issue, we needed to reset the password for mcaputo@drachenfelspress.com, to enable us to configure the Thunderbird email client on our end. The temporary password is "Se!!P)iqk2" We have successfully created a Thunderbird account and were able to send emails through it without any complications. The configurations we utilized are displayed in the screenshot provided below: us2.outbound.mailhostbox.com Port 587 STARTTLS Normal full username

Then change your password.

Me I appreciate your response. HOWEVER the issue remains.

Tech We have already replied to you on this matter.

ME Tried sending on port 465 and it indicated "sending" but hung there. Using Telnet I am able to access the us2.smtp.mailhostbox.com on port 587 but I cannot trigger an AUTH login through TELNET. (see CMD screenshot below)

Tech What is your IP address?

ME It is not static, but today's is (IP address at the time given)

Tech We have done further testing by setting the ThunderBird email client for mcaputo@drachenfelspress.com to both SSL and Non SSL connections. We can see both the implementations being fetched correctly without any issues. <provides two sets of POP and IMAP settings>

ME I can POP successfully, have always been able to. Problem is with SMTP, outbound mail.

Tech Provides two incomplete setting combinations: us2.smtp.mailboxhost.com port 587 smtp.drachenfelspress.com port 25 Upon using any of the two implementations, SSL or Non SSL as configured above, there should be no issues in setting up the email client.

The SMTP and IMAP passwords (if asked any) will be the same as your current email account password.

We are unable to replicate the issue you mentioned. Customer Support - TH

ME I am unable to replicate your success. I still cannot SEND email.

Tech We have rechecked and can confirm that we are able to setup the email client on the latest version of thunderbird i.e 128.2.1 as well using the same IMAP settings as shared in previous email. We are afraid that we are unable to replicate the issue you are reporting after numerous tests from our end. As a suggestion, could you try to connect to your mail account from a different network or ISP? Customer Support - TH

ME Again, IMAP is not used on this account the issue is with OUTGOING mail. Tried both SSL and non-SSL settings for drachenfelspress.com outgoing mail will not send.

That's ALL I have right now. I am going out right now to try to send email from a laptop with a fresh t-bird install while sitting in a McDonalds on their wifi...

Help?

Canon Scanner issue with Thunderbird using MP network EX 2.0, I have 4 win 10 systems all using LiDe200 and 210 scanners with similar problems, 2 systems I can attach emails to Thunderbird only manually now as the Thinderbird email client isnt shown on the dropdown box only (None attach manually) and the other 2 systems cant send anything at all, comes up with the above and the with a message saying no program is accociated with it, even though Thunderbird is the default email client ............when I try to attached it to an email ............... I have NO IDEA how to fix this and I'm not technically very good either so need answers I can understand and do with out technical jargon I dont understand, I did ask a computer guy who does our systems but he didnt know what the problem was and had no solution for that. I am hoping you can help with it as I'm super frustrated with it, as it came on the back of another Thinderbird issue I have with security exceptions which defies being fixed. HELLLP !

Hi, Please see screenshot. The "From" field does not have my address and there is nothing to select in the drop down. I cannot type into the body of the email either. Also, when I click on "About Thunderbird" I do not get a pop-up window with version. I am receiving email. Thank you Cams

Hi

I recently updated to 128.2.1 esr and my message filters are not working. When I open "Tools" > "Message Filters" the filter list is empty but when I open the msgFilterRules.dat file on my profile the message filters are there. (I made lot's of them.)

Our email accounts are attached to our host domain name. We are going to be changing the host domain location from a smaller local provider to Spectrum Internet to service. The email addresses XXX@xxx.com 'will not change, only the server host location. As a backup, we are moving all existing emails located in subfolders under the email accounts to the LOCAL folder (creating new "trees" there) so they are in a permanent location to be unaffected by the server change. From my knowledge... we will not create new email accounts in Thunderbird .... only change the server location, ports, etc for that specific email. I want to confirm with others that this should be the plan?

Thanks for listening: Last week, Thunderbird began returning this message with each attempt to send mail: An error occurred while sending mail. The mail server responded: <tedcomo@chartertn.net> sender rejected. Please verify that your email address is correct in your account settings and try again. I have no problem receiving mail. At the same time, my wife began having the same problem on her laptop, which tells me either Charter, or Mozilla, changed something. I started with Charter. They told me to rename both servers to mobile.charter.net (outgoing mail was formerly smpt.charter.net. No effect. They then had me log into Spectrum and send a test mail directly from my account. It went through OK and they said the problem had to be on Mozilla's end. Any suggestions?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

SOME EMAILS CAN BE MOVED TO FOLDERS. LARGE NUMBER OF EMAILS SOMETIMES CAN BE MOVED TO FOLDERS. THEN, ALL EMAILS MAGICALLY APPEAR AGAIN. WHAT GIVES? IS THERE A SPECIFIC SETTING THAT IS CAUSING THIS GEM?

My e-mailadrees is alois.hufkens@skynet.be I get continously the message , I translate because the message is in Dutch, "Enter your password for fd045290 on pop.skynet.be". Can anybody help me? My phone is [edited phone# from public community support forum]

Using TB 115.15. When I delete a number of messages, then empty the trash, I cannot delete another message until I restart Thunderbird. Is there a limit as to the number of emails I can trash prior to emptying the trash?

My Thunderbird randomly stops checking for email messages, and will not even check when I click 'check' (the cloud). I have to dismiss Thunderbird and restart it.