Fix - When I am in a website I keep getting redirected to a popup window or a generic home page
I will click on a link to take me to my desired webpage. I will be reading it and within a few minutes, then either a pop up to do surveys will appear or I immediately loose my page and have been redirected to the general homepage. I am generally happy with firefox. Also when opening a new window, how can I get it so that it is my homepage that shows and not the generic homepage? Thanks
All Replies (3)
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
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Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a good add blocker.
Ilungisiwe ngu James
You can check the home page setting:
- Tools > Options > General > Startup: Home page
Firefox supports multiple home pages separated by '|' (pipe) symbols.
If you do not keep changes after a restart or otherwise have problems with preferences, see: