How do I get Firefox to stop opening a new tab every time I hit "print preview" of an email?
The tab and various favorite sites open right on top of the print screen window, blocking the print screen window so that I have to x out the tab to print my email.
Isisombulu esikhethiweyo
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
All Replies (2)
Isisombululo esiKhethiweyo
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
I went to the OPEN menu, clicked the help question mark, clicked troubleshooting information, and then clicked reset Firefox. Problem solved.