Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox is crashing while i am importing anything on GMail and when saving any file in pdf. I have mac OS.

  • 1 phendula
  • 2 inale ngxaki
  • 12 views
  • Impendulo yokugqibela ngu guigs

amitsharma3
amitsharma3
more options

Hello Support, The Firefox gets crashed whenever i am trying to add an attachment in Gmail and whenever saving some thing in pdf through print option. Please help in it.

Hello Support, The Firefox gets crashed whenever i am trying to add an attachment in Gmail and whenever saving some thing in pdf through print option. Please help in it.

All Replies (1)

guigs
guigs
more options

Hi amitsharma3, Please make sure that gmail is added to the pop up exceptions list in Firefox Menu > Content > Popup "Exceptions" button as well as for the printing to try to reset the printing options with these directions: Fix printing problems in Firefox.

If it continues to crash please go to about:support, submit the crashes and then copy the all the reports in about:crashes with bp- in front of them and post them in your response.