Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

How can I back-up folders that I've created within my Thunderbird e-mail program?

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 6 views
  • Impendulo yokugqibela ngu user01229325

lwhutson
lwhutson
more options

When I took my computer in to Best Buy, where I purchased it, I was told that they could not extract and back-up the info in the various e-mail folders I created within Thunderbird. This was unacceptable to me in that I want that info, so I'm asking how I can create a folder(s) in Thunderbird that can be backed up should it be necessary to wipe my hard drive/operating system clean? Thank you.

LW

When I took my computer in to Best Buy, where I purchased it, I was told that they could not extract and back-up the info in the various e-mail folders I created within Thunderbird. This was unacceptable to me in that I want that info, so I'm asking how I can create a folder(s) in Thunderbird that can be backed up should it be necessary to wipe my hard drive/operating system clean? Thank you. LW

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

user01229325
user01229325
more options

First take your computer to a REAL repair shop, not Best Buy. Mozbackup is the best for backing up Firefox and Thunderbird. Your profile is where your email and settings are stored. It is just a file like any other and any competent computer person would know this and be able to back it up for you. TheGeek Squad does not employee any of these.