Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mind numbing slowness

  • 5 iimpendulo
  • 2 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu christ1

more options

This program is unusable. It takes over a minute to go from one email to another. May take up to a minute to delete an email, move to a folder. etc. I keep getting the spinning circle. I tried opening in safe mode, without add-ons. No difference. I just want to read the mails I want and get a different program. I've spent 3 hours going through some mail and haven't gotten to all I want. I have to stop as I'm wasting the entire day. This is on an 8 core PC with 16G RAM. My laptop with windows Live goes through the same mail much faster. both are Win7.

This program is unusable. It takes over a minute to go from one email to another. May take up to a minute to delete an email, move to a folder. etc. I keep getting the spinning circle. I tried opening in safe mode, without add-ons. No difference. I just want to read the mails I want and get a different program. I've spent 3 hours going through some mail and haven't gotten to all I want. I have to stop as I'm wasting the entire day. This is on an 8 core PC with 16G RAM. My laptop with windows Live goes through the same mail much faster. both are Win7.

All Replies (5)

more options

that sounds like what we have come to expect as normal behavior for those with McAfee installed. Could you also be a victim of McAfee?

more options

McAfee is on the PC. It is also on my laptop which has Windows Live mail where there is no such problem. So the problem is specific to Thunderbird. What is it about it that makes it alone almost unusable.

more options

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

If you're having difficulties to make the changes as described in the article contact McAfee support.

more options

This link info is not clear. It doesn't seem to distinguish where changes are to be made. McAfee Anti-Spam Thunderbird Extension is in Thunderbird and already disabled. Uncheck Email attachments under Real Time Scanning: can't find where this is.

Can't find any info on McAfee site about how to contact them, only to buy software.

more options

I'm certain Google will help you to find a McAfee support site or a McAfee support forum.