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pdf files download with .file extension thus wont open as a pdf

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  • Impendulo yokugqibela ngu FredMcD

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Hi , when I try to download a pdf document with Firefox, the file downloads but add a .file extension thus wont open as a pdf.

I do not know if this is relevant but if you try to get the file to open with adobe viewer by telling the pc to open this type of file always with adobe viewer, nothing happens the tick box is greyed out, however if I double click the adobe viewer icon it will quite happily open the downloaded file as a pdf

Hi , when I try to download a pdf document with Firefox, the file downloads but add a .file extension thus wont open as a pdf. I do not know if this is relevant but if you try to get the file to open with adobe viewer by telling the pc to open this type of file always with adobe viewer, nothing happens the tick box is greyed out, however if I double click the adobe viewer icon it will quite happily open the downloaded file as a pdf

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The next time you download, STOP, and double check the full name of the file. Firefox would not change the file name. But an add-on could.