Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

FIREFOX CAN'T FIND MY PROFILE

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 9 views
  • Impendulo yokugqibela ngu cor-el

Jonathan
Jonathan
more options

Ok so I have a weird FF problem where the old installation of FF would not start-up due to a boot-kit on my Eu's computer that had been removed, but broke stuff on the way out. I googled and found the path to the profile for her FF and backed this up to an external HDD. Then I reloaded FF on a new installation of Windows 7 the old one was borked. I installed FF and then closed it, followed the same path and erased the new default profile and pasted in the previous one.

I then loaded FF. which never came up and but gave me a dialog box saying that it could not locate my user profile. I thought, "no prob - I'll just try it a different way." So uninstalled FF and re-installed again. Same message, so I follow the path I dropped the profile info on and deleted the profile info, uninstalled FF and then re-installed and guess what? yeah.. same message.. why can't I get a fresh copy to work??

why is it still ffcrying after I flushed the program and reloading a fresh install?

Ok so I have a weird FF problem where the old installation of FF would not start-up due to a boot-kit on my Eu's computer that had been removed, but broke stuff on the way out. I googled and found the path to the profile for her FF and backed this up to an external HDD. Then I reloaded FF on a new installation of Windows 7 the old one was borked. I installed FF and then closed it, followed the same path and erased the new default profile and pasted in the previous one. I then loaded FF. which never came up and but gave me a dialog box saying that it could not locate my user profile. I thought, "no prob - I'll just try it a different way." So uninstalled FF and re-installed again. Same message, so I follow the path I dropped the profile info on and deleted the profile info, uninstalled FF and then re-installed and guess what? yeah.. same message.. why can't I get a fresh copy to work?? why is it still ffcrying after I flushed the program and reloading a fresh install?

Isisombulu esikhethiweyo

You would have to copy the profiles.ini file as well to make Firefox find the profile.

  • %AppData%\Mozilla\Firefox\Profiles\<profile>\

Note that you can use the Profile Manager to create a new profile and click the "Choose Folder" button and navigate to the copied profile to make Firefox use this profile.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

CoryMH
CoryMH
more options

Hello,

I am not sure you are able to just copy and paste your old profile. Create a new profile in Firefox (see Profile Manager - Create, remove or switch Firefox profiles), then see the article Recovering important data from an old profile to find what you can salvage.

For future reference, you can quickly and easily backup your extensions and preferences with the following extensions:

CoryMH
CoryMH
more options

See if this ongoing thread gives you any hints: https://support.mozilla.org/en-US/questions/1027759

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

You would have to copy the profiles.ini file as well to make Firefox find the profile.

  • %AppData%\Mozilla\Firefox\Profiles\<profile>\

Note that you can use the Profile Manager to create a new profile and click the "Choose Folder" button and navigate to the copied profile to make Firefox use this profile.