Update version 33.1 did not find bookmarks
I opened firefox, it was an upgrade to version 33.1 and all the bookmarks and saved passwords have gone. Now if I restart it is going to upgrade to version 33.1.1. This is the first upgrade in a few years that has lost the bookmarks and saved passwords. Windows 8.1.
All Replies (1)
Hello,
If you are worried about losing your bookmarks, you can always back them up by following this guide:
After updating if you find that your bookmarks are lost, you can import this file:
You can also back up your profile information (including saved passwords) by following this guide:
- Back up and restore information in Firefox profiles (for recovering your entire profile)
- Recover important data from an old profile (for recovering parts of your profile)
Note that losing your information usually means that a file wasn't closed properly and was corrupted. Next time your bookmarks specifically are not recovered, try installing the Places Maintenance extension to run maintenance on the file that stores your bookmarks/browsing history information. Please read the following articles first as they provide helpful hints and instructions that may be relevant to you:
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
See also: Recover lost or missing Bookmarks
Let us know if that helps.
Ilungisiwe