Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu user633449

more options

My firefox browser is not opening. Whenever I open it, it crashes with crash reporter. I tried installing/reinstalling procedure various times. Crash ID: bp-770becf2-8a0a-442d-bf45-19a8f2141124

My firefox browser is not opening. Whenever I open it, it crashes with crash reporter. I tried installing/reinstalling procedure various times. Crash ID: bp-770becf2-8a0a-442d-bf45-19a8f2141124

All Replies (1)

more options

This looks to be caused by download Accelerator plus. Try removing that program, and reinstalling Firefox to see if that corrects the problem.