videos don't open
few days ago to make windows legal i downloaded a program which name was chew wga. when i started to setup several programs were installed. they changed my opening page and default browser etc. i removed all these programs also changed opening page, start in destination, and removed add-ons. there was just one problem which is new tab page. i changed settings using about:config and solved this problem. also i deleted something to completely got rid of 'Yandex'. i wrote searching area Yandex just one thing appeared the setting name is Yandex. than i deleted it. now firefox cannot open videos on facebook or eurosport or other sites but can open on youtube. i updated flash player and add-ons, plugins but it didn't work. how can i solve this problem?
Isisombulu esikhethiweyo
Also, you have no player listed in your system details.
Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Funda le mpendulo kwimeko leyo 👍 1All Replies (4)
I have no idea that the program you downloaded is. But it sounds like mal-ware. These add-ons can help you.
Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.
Settings Guard for Firefox {web link} Detects and resets changes to settings that are frequently done by add-ons and application installers.
Isisombululo esiKhethiweyo
Also, you have no player listed in your system details.
Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
It worked thank you for your interest
Glad to help.