Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Thunderbird installation stalls out when creating shortcuts in Win8

  • 1 phendula
  • 4 inale ngxaki
  • 7 views
  • Impendulo yokugqibela ngu Wayne Mery

Thanmandrathor
Thanmandrathor
more options

I am attempting to install the most recent version of Thunderbird onto my laptop running Windows 8. It is a new install on a reasonably new laptop.

During the installation, it hangs at ~95% when creating shortcuts ("Create shortcut: C:\ etc.) This has also happened when my spouse has been attempting to install the program on their laptop. We are not experiencing any internet issues whilst attempting the install, and have tried on entirely separate occasions days/weeks apart.

I am attempting to install the most recent version of Thunderbird onto my laptop running Windows 8. It is a new install on a reasonably new laptop. During the installation, it hangs at ~95% when creating shortcuts ("Create shortcut: C:\ etc.) This has also happened when my spouse has been attempting to install the program on their laptop. We are not experiencing any internet issues whilst attempting the install, and have tried on entirely separate occasions days/weeks apart.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Thanmandrathor, have you solved your install issue?