Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting a not responding msg

  • 1 phendula
  • 2 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu Matt

more options

When I try to delete messages I receive a not responding message - it takes me forever to delete messages. Can I reinstall Thunderbird without loosing my inbox, send folders, etc.?

When I try to delete messages I receive a not responding message - it takes me forever to delete messages. Can I reinstall Thunderbird without loosing my inbox, send folders, etc.?

All Replies (1)

more options

Most probably an anti virus issue. Try restarting the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.