Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

How to delete email , and not have to delete them a second time from the delete folder

  • 1 phendula
  • 4 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu user01229325

ValerieMGRAY
ValerieMGRAY
more options

When I delete an email it goes into the deleted folder and then I have to delete them all again 

  Can I make delete an actual delete
When I delete an email it goes into the deleted folder and then I have to delete them all again Can I make delete an actual delete

Isisombulu esikhethiweyo

You can hold the shift key when pressing Delete to bypass the Trash folder. You still need to Compact the folders from time to time to actually remove the files. Deleting a message marks it for deletion and hides the message. Compacting permanently removes the message and frees up the disk space.

Funda le mpendulo kwimeko leyo 👍 4

All Replies (1)

user01229325
user01229325
more options

Isisombululo esiKhethiweyo

You can hold the shift key when pressing Delete to bypass the Trash folder. You still need to Compact the folders from time to time to actually remove the files. Deleting a message marks it for deletion and hides the message. Compacting permanently removes the message and frees up the disk space.