Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird and outlook read mail problems

  • 5 iimpendulo
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu bionfa

more options

since a couple of months when I read a new message the status blinks back and forth 5-10 times to read/unread when I select another message or folder ,I tried compacting, re-indexing, deleting files, nothing worked and outlook support was useless. checked on another machine running an older tb, same problem, my other webmail account is fine

since a couple of months when I read a new message the status blinks back and forth 5-10 times to read/unread when I select another message or folder ,I tried compacting, re-indexing, deleting files, nothing worked and outlook support was useless. checked on another machine running an older tb, same problem, my other webmail account is fine

All Replies (5)

more options

are you trying to do this on both Thunderbird and outlook at the same time?

more options

sorry I should have written that the problem is on thunderbird when receiving mail from my outlook.com account

more options

hey Matt, I believe that the outlook server is receiving the read status with a delay, which results in this conflict, maybe you know a way to force the messages in tb to stay as read once they've been opened?

more options

On the toolbar > Options >Display > advanced and modify the read time

If you open in a windows not a tab, setting read time to 999 will result in mails never being automatically marked as read.

more options

thanks for the suggestion but the problem persists. and I'm actually trying to force the messages to stay as read when I select them without reverting back to unread