Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

New to Thunderbird but have cox. I try to log on to Thunderbird with my cox password but Thunderbird says it is incorrect. Why?

  • 1 phendula
  • 3 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Toad-Hall

ikeisenhour
ikeisenhour
more options

As stated in the question, Thunderbird will not allow me to log in with my Cox password but I can log on to Cox. How do I get into Thunderbird to reset my password?

As stated in the question, Thunderbird will not allow me to log in with my Cox password but I can log on to Cox. How do I get into Thunderbird to reset my password?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If this is a new mail account :.

The password may be correct, but not for the server settings you have selected.

So as you can logon to webmail using password then let's presume you have entered the correct password.

Please post info: In Thunderbird Help > Troubleshooting Information click on 'copy text to clipboard' paste info into this question.

Do you have a problem receiving and sending? When you try to get messages what error message do you get...word for word? Or post an image of the error message.