Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what & why is this "return code 550 delivery notice" being received

  • 1 phendula
  • 1 inayo le ngxaki
  • 6 views
  • Impendulo yokugqibela ngu christ1

more options

This is the email delivery notice I receive from one of my t-bird email accts, john@colloidalcare.com hosted by godaddy, to john@localmarketingresource.com hosted by bluehost.

return code 550 sid: qpEe1r0043iFZiY01 :: Administrative prohibition I have other t-bird email accts from the same primary host godaddy, & works fine, never getting failed notice when sending to john@localmarketingresource.com.

I have enclosed a screen shot of the rest of delivey notice for review.

This primary host email from godaddy, john@colloidalcare.com, works perfect from the godaddy (primary) acct to the bluehost acct, WITHOUT thunderbird in the middle.

john@colloidalcare.com email can go to other email accts, using thunderbird without fail, however, it consistantly gets this delivery notice about this specific acct john@localmarketingresource.com, at bluehost, sent from thunderbird.

Sending mail FROM the the bluehost acct, john@localmarketingresorce.com , using t-bird as the sender to john@colloidalcare.com, works perfectly.

NOTE: The same email at bluehost accepts all other thunderbird emails from thunderbird accts, and all other emails from the primary email acct hosts. This is a thunderbird issue it seems and godaddy plus bluehost have no clue what your delivery notice means when reading it.

All settings have not changed in any acct, and this may have been existing (since 3 months ago) as it just now is getting ready for online launch with new website.

Please advise and I thank you for the attention asap. I will be looking for response with anticipation.

Don't know why, attachment would never upload, so I copied pasted in this next area. It starts here:

To: john <john@localmarketingresource.com> From: John@ColloidalCare <john@colloidalcare.com> Subject: jccare to lmr bluehost Message-ID: <56662F01.60900@colloidalcare.com> Date: Mon, 7 Dec 2015 20:14:41 -0500 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101

Thunderbird/38.4.0

MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit

This is the email delivery notice I receive from one of my t-bird email accts, john@colloidalcare.com hosted by godaddy, to john@localmarketingresource.com hosted by bluehost. return code 550 sid: qpEe1r0043iFZiY01 :: Administrative prohibition I have other t-bird email accts from the same primary host godaddy, & works fine, never getting failed notice when sending to john@localmarketingresource.com. I have enclosed a screen shot of the rest of delivey notice for review. This primary host email from godaddy, john@colloidalcare.com, works perfect from the godaddy (primary) acct to the bluehost acct, WITHOUT thunderbird in the middle. john@colloidalcare.com email can go to other email accts, using thunderbird without fail, however, it consistantly gets this delivery notice about this specific acct john@localmarketingresource.com, at bluehost, sent from thunderbird. Sending mail FROM the the bluehost acct, john@localmarketingresorce.com , using t-bird as the sender to john@colloidalcare.com, works perfectly. NOTE: The same email at bluehost accepts all other thunderbird emails from thunderbird accts, and all other emails from the primary email acct hosts. This is a thunderbird issue it seems and godaddy plus bluehost have no clue what your delivery notice means when reading it. All settings have not changed in any acct, and this may have been existing (since 3 months ago) as it just now is getting ready for online launch with new website. Please advise and I thank you for the attention asap. I will be looking for response with anticipation. Don't know why, attachment would never upload, so I copied pasted in this next area. It starts here: To: john <john@localmarketingresource.com> From: John@ColloidalCare <john@colloidalcare.com> Subject: jccare to lmr bluehost Message-ID: <56662F01.60900@colloidalcare.com> Date: Mon, 7 Dec 2015 20:14:41 -0500 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.4.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit

All Replies (1)

more options

You can post a screenshot when you reply to a post.

This is the email delivery notice I receive from one of my t-bird email accts

There is no such thing as a Thunderbird email account. You do have email account(s) with your email provider. Thunderbird is an email client, and you use it to access the account(s) you have with your provider.

A mail delivery failure notification is not generated by Thunderbird, it's generated by a provider's server. Depending on the exact error message, and on which server generated the error message, you'll either have to

  • check with your email provider if the message came from your provider's server, or
  • have the recipient check with his or her provider if the message was generated by the recipients provider server.

In any case, this isn't a Thunderbird problem.

Ilungisiwe ngu christ1