Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

can't send emails from laptop-An error occurred sending mail: The mail server sent an incorrect greeting: impout003 charter.net NjkuNTcuNTMuNDY= You must conne

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu sfhowes

George510
George510
more options

Can receive emails but can't send using my laptop. Get error msg: An error occurred sending mail: The mail server sent an incorrect greeting: impout003 charter.net NjkuNTcuNTMuNDY= You must connect from Charter IP space. E1110. How do I do that?

Can receive emails but can't send using my laptop. Get error msg: An error occurred sending mail: The mail server sent an incorrect greeting: impout003 charter.net NjkuNTcuNTMuNDY= You must connect from Charter IP space. E1110. How do I do that?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

This looks like you're trying to send from your Charter account while you're connected to a non-Charter network. The simplest option is to access the account via Charter's webmail interface, but a better method would be to use the mobile settings in TB so you can send and receive while you're connected to any network.

http://www.charter.net/support/internet/email-settings/