Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Why is THunderbird sending duplicate emails to the same sender for each single email?

  • 2 iimpendulo
  • 3 inale ngxaki
  • 140 views
  • Impendulo yokugqibela ngu rmreport

JPEGA
JPEGA
more options

I'm using TB 38.7.2. Every time I send an email - the sent box shows 2 exact same messages sent. My receivers so far report getting two messages. Why is this happening and what is the fix. Using Windows 10 OS.

I'm using TB 38.7.2. Every time I send an email - the sent box shows 2 exact same messages sent. My receivers so far report getting two messages. Why is this happening and what is the fix. Using Windows 10 OS.

Isisombulu esikhethiweyo

At the top right of the Thunderbird window, click the menu button > Options > Account Settings > Copies & Folders. Uncheck 'Place a copy in Sent Folder'.

Funda le mpendulo kwimeko leyo 👍 4

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Isisombululo esiKhethiweyo

At the top right of the Thunderbird window, click the menu button > Options > Account Settings > Copies & Folders. Uncheck 'Place a copy in Sent Folder'.

rmreport
rmreport
more options

Your answer (in part) "Options > Account Settings > Copies & Folders. Uncheck 'Place a copy in Sent Folder'."

When I try to do this I get the following response with a "bong" : "An account with this name already exists. Please enter a different account name."

It does not allow me to make any changes.