Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have been infected with the *.locky ransome ware - how do I recover from this ? ?

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu philipp

more options

This ransom ware virus is everywhere - - I have already tried to re-load from an earlier CHECK Point - - but it is still present. Can you offer any solution (s) .. ? ? thanks - 7david

This ransom ware virus is everywhere - - I have already tried to re-load from an earlier CHECK Point - - but it is still present. Can you offer any solution (s) .. ? ? thanks - 7david

All Replies (1)

more options

hi 7david, sorry that this is affecting your system. this forum however is dedicated to answer questions about firefox and other mozilla products, so we won't be able to give you guidance with general issues on your system unfortunately. you can read up on more information about cryptolocker malware at http://www.bleepingcomputer.com/virus-removal/threat/ransomware/ - bleepingcomputer also has very helpful forums where you can get assistance about how to deal with windows security issues. thank you for your understanding!