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Thunderbird keeps asking for master password after version 45.1.0 even with masterpassword option desabel!!

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My Thunderbird was upgranded last friday to version 45.1.0. Today I was using it and the system keeps asking for master password. Even when I try to send an email, it ask me the password again.

I tried to desable master password option, but the problem remains!

What can I do?

My Thunderbird was upgranded last friday to version 45.1.0. Today I was using it and the system keeps asking for master password. Even when I try to send an email, it ask me the password again. I tried to desable master password option, but the problem remains! What can I do?

All Replies (1)

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There is a known problem with multiple master password prompts. The workaround is to install this add-on: https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/

I tried to desable master password option

What does 'I tried' mean exactly? Did you disable the master password or not?