Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The toolbar that allowed me to change fonts and control font characteristics when writing a message has disappeared. How do I get it back?

  • 4 iimpendulo
  • 4 inale ngxaki
  • 13 views
  • Impendulo yokugqibela ngu user01229325

more options

I have two email accounts. Until recently, they both showed a toolbar (just below the Subject bar that appears above the message composition window) that allowed font selection, sizing, and setting other characteristics (bold, size, italics, etc.) of the message text.

Now, that toolbar is not showing when I try to compose a message from one of the email accounts. As a result, my message texxt appears as Courier, and I have no control over font size, etc.

The other account continues to display that essential toolbar, and I can control fonts pretty well.

've tried unsuccessfully to restore that toolbar to the first account. How do I do it?

I have two email accounts. Until recently, they both showed a toolbar (just below the Subject bar that appears above the message composition window) that allowed font selection, sizing, and setting other characteristics (bold, size, italics, etc.) of the message text. Now, that toolbar is not showing when I try to compose a message from one of the email accounts. As a result, my message texxt appears as Courier, and I have no control over font size, etc. The other account continues to display that essential toolbar, and I can control fonts pretty well. 've tried unsuccessfully to restore that toolbar to the first account. How do I do it?

Isisombulu esikhethiweyo

If you hold the shift key while clicking the Write button is the toolbar there?

Funda le mpendulo kwimeko leyo 👍 1

All Replies (4)

more options

Isisombululo esiKhethiweyo

If you hold the shift key while clicking the Write button is the toolbar there?

more options

that works! thank you very much...

more options

However, it appears that I have to do the Shift-Write maneuver every time! How to make the switch permanent, please?

more options

You have this account set to use Plain Text instead of HTML. You cannot format plain text so there is no need for the formatting toolbar. Holding the Shift key just toggles between your default and the other format. You need to set this account back to using HTML. I am on an Android tablet right now and cannot access Thunderbird and I cannot remember for sure where that setting is. You will have to look through the options for it.