How did this question get marked solved when I didn't pick a solution?
How is this marked solved? https://support.mozilla.org/questions/1130614
I'm the asker and I didn't pick a solution. I wanted to leave it open to gather answers to the parts of my question that weren't answered. Specially I wanted to understand where to look after an update for already reported bugs. Also where to report bugs. That way I can avoid asking a question, and research the problem myself before asking.
Also, the picked answer doesn't answer the original question. The answer was that I discovered an add-on was causing the problem. The picked answer merely asks me to clarify my question.
Isisombulu esikhethiweyo
The moderators generally wait for the asker choose the solution, so the most likely scenario is you accidentally clicked a link in a notification email that marked that reply as the solution.
Funda le mpendulo kwimeko leyo 👍 1All Replies (10)
edited
Ilungisiwe ngu Gnospen
Isisombululo esiKhethiweyo
The moderators generally wait for the asker choose the solution, so the most likely scenario is you accidentally clicked a link in a notification email that marked that reply as the solution.
That question is currently open and unsolved.
John99 said
That question is currently open and unsolved.
Thanks! Someone must have now removed the solved that I definitely saw this afternoon. It is possible as jscher said, that I clicked a solved link in an email by accident.
So I'll leave it open and see if anyone answers the question part --- where I asked how to check the list of already reported bugs for an update, and how to report one efficently (for everyone).
I feel like there's a page somewhere that describes all these basics, and I somehow missed spotting it. Thanks for patiently answering!
You can subscribe to a bug and then receive notifications by email when further comments are added.
There is also a newsgroup where developers discuss current issues. Look around news.mozilla.org
The release notes for any particular version of Thunderbird are probably your best starting point for understanding what was addressed in that particular version. The download page may offer a link to release notes; otherwise, GIYF. ;-)
Ilungisiwe ngu Zenos
Zenos said
https://bugzilla.mozilla.org/ You can subscribe to a bug and then receive notifications by email when further comments are added. There is also a newsgroup where developers discuss current issues. Look around news.mozilla.org The release notes for any particular version of Thunderbird are probably your best starting point for understanding what was addressed in that particular version. The download page may offer a link to release notes; otherwise, GIYF. ;-)
Thank you for the info!
The bugzilla is elevating things so i'm formally involved in the development process rather than providing a place where I as enduser can simply look at a list of known issues with a new update as they get reported... and be satisified that it will likely be taken care of, and I don't need to spend eveyrone's time reporting it again. In other words, when I get to the link, it's a clean page, but it doesn't have a descriptor to guide an enduser on how to use it for the best method for everyone involved (endusers and developers)... I can't be the only browser enduser who would take less workload to deal with, if this was done. Put yet another way, rather than searching for bugs... it would help if a page was kept with a short list of major bugs reported IN THE PARTICULAR CURRENT UPDATE... so it's easy for users to glance through and see if their issue was already reported. There'd been less spinning of the same wheels as each enduser trying to figure out the same bug over and over with no idea it's a bug, or no idea that it's already been known about.
"release notes for any particular version of Thunderbird "
Where are the release notes? All I've noticed is sometimes I wind up on a page with what look like release notes... but I'd have no idea how to find them by choice. Also the notes tend to be sparse, saying a few but not all of the changes, and has nothing to do with new bugs known about.
Just my thoughts as I try to work the system.... so for whatever it's worth. Maybe it will give some ideas for going forward.
It appears that what I originally was asking for or about, doesn't really exist in the way I was picturing. So that's why I didn't seem to find it. So thank you for clarifying what does exist and in what way it does...
Zenos said
GIYF https://www.mozilla.org/en-US/thunderbird/releases/
Ah there it is. Helpful stuff!
I just tried from the thunderbird main page to get there, and I don't see it.
Main page, under thunderbird are releases: https://www.mozilla.org/en-US/thunderbird/channel/ and it talks about types of beta, earlybird, but no where is a link that I see to releases themselves. (https://www.mozilla.org/en-US/thunderbird/releases/) It could be placed under thunderbird where the word releases is as another menu item. That'd be great!
Following the releases to this one, it goes to here: https://www.mozilla.org/en-US/thunderbird/45.2.0/releasenotes/ and there for "tell us what you think" it simply asks you to ask a question. So do I understand correctly that there is no separate place for reporting thoughts on new features and releases for endusers, beyond asking questions? (If so, it'd be nice if somewhere it explained that.)
So it seems based on that, I've communicated my preferences on the update and tools... which sounds good to me, to be done doing so.
I'll add as feedback, that I wish there was a 2nd big green button in the mails that said "go to question" or alternatively, if solved is clicked from an email, then it's double checked that that was wanted.... to stop dumb people from me from clicking the wrong thing by accident...
We are likely to change to new forum software in the near future. I hope that will be an improvement, but it will probably not go without hitches. Also I am not sure if Thunderbird support will separate off again entirely from the Firefox support.