We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I fix an "incorrect greeting" error when sending mail?

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 9 views
  • Impendulo yokugqibela ngu PhilyD

more options

Error occurred while sending mail. The mail server sent an incorrect greeting: cmgw05.eastlink.ca Connection from 67.204.210.225 Refused.

Error occurred while sending mail. The mail server sent an incorrect greeting: cmgw05.eastlink.ca Connection from 67.204.210.225 Refused.

All Replies (2)

more options

Often we see that error associated with connecting to ISP mail servers from a network connection not supplied by that ISP, such as a coffee shop or place of employments.

Basically in those instances the ISP only allows connections from their own network, not the wider internet,

more options

This is from my home computer, a desk top. My tablet works fine from the home wifi.