Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is there a difference between a Firefox Sync account and a mozilla.org account?

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu the-edmeister

more options

I've been attempting to login at support.mozilla.org with my Firefox Sync account without success. Assuming I need to create separate credentials, is there a way to tie the two together?

I've been attempting to login at support.mozilla.org with my Firefox Sync account without success. Assuming I need to create separate credentials, is there a way to tie the two together?

All Replies (1)

more options

Currently they are separate and have been since the forum was opened, long before Sync was created. Conversion of this forum logon credential database should happen next year.

Thus far in 2016 approx 5 sub-domains connected to mozilla.org have been transitioned to Firefox Accounts. Currently this Support.Mozilla.Org forum still uses a separate logon database. Sooner or later it will become part of Firefox Accounts; probably when the forum software is changed early in 2017.

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts

Ilungisiwe ngu the-edmeister