Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

authentication failed

  • 1 phendula
  • 1 inayo le ngxaki
  • 8 views
  • Impendulo yokugqibela ngu christ1

more options

Seem to be having issues with receiving and sending e-mail on my laptop.

I am running Thunderbird 45.6.0 on Windows 10 Home Version 1607.

It just stopped receiving e-mails with the error message:

Login to server xxxxxxx failed.

Then I re-entered my password and another error message:

Sending of password for user x@x.com did not succeed. Mail server xxxxxxxx responded: Authentication failed.

I was initially still able to send out messages, but now even that does not work after I started tinkering with the server settings.

I can send/receive e-mails on my iphone using the same password without any issues, so thinking it is not a server problem.

Please help

Thanks!

Seem to be having issues with receiving and sending e-mail on my laptop. I am running Thunderbird 45.6.0 on Windows 10 Home Version 1607. It just stopped receiving e-mails with the error message: Login to server xxxxxxx failed. Then I re-entered my password and another error message: Sending of password for user x@x.com did not succeed. Mail server xxxxxxxx responded: Authentication failed. I was initially still able to send out messages, but now even that does not work after I started tinkering with the server settings. I can send/receive e-mails on my iphone using the same password without any issues, so thinking it is not a server problem. Please help Thanks!

All Replies (1)

more options

What email provider?