Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One of my contacts cannot get my emails, I am getting error message saying she is blocked. What can I do?

  • 4 iimpendulo
  • 4 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu Gail227

more options

My emails to this one long time contact are bouncing back. The address is correct. I am receiving her emails to me.

My emails to this one long time contact are bouncing back. The address is correct. I am receiving her emails to me.

Isisombulu esikhethiweyo

I'd have your friend to check with his or her email provider (barracudanetworks.com). The error is from their server.

In any case, this has got nothing to do with Thunderbird.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (4)

more options

What is the exact error message?

more options

Your message was rejected by d29167a.ess.barracudanetworks.com permanent failure for ----------email address of friend---blocked.

They tell me to contact postmaster etc. but I have emailed that address twice with no reply. Gail

more options

Isisombululo esiKhethiweyo

I'd have your friend to check with his or her email provider (barracudanetworks.com). The error is from their server.

In any case, this has got nothing to do with Thunderbird.

more options

Thank you