Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Can't get email messages. Password doesn't work.

  • 1 phendula
  • 2 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu sfhowes

mshad
mshad
more options

When I log in to my Thunderbird email and enter my password, I get this message:

Sending of password for user mshadbourne@socal.rr.com did not succeed. Mail server mail.twc.com responded: [IN-USE] account is locked by another session or for maintenance, try again.

I have "tried again" over and over.

When I log in to my Thunderbird email and enter my password, I get this message: Sending of password for user mshadbourne@socal.rr.com did not succeed. Mail server mail.twc.com responded: [IN-USE] account is locked by another session or for maintenance, try again. I have "tried again" over and over.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Maybe you have incorrect settings?

Time Warner FAQ

incoming POP server: mail.twc.com on port 110 (POP) or 143 (IMAP), Connection security = none, authentication = password, transmitted insecurely, User name = username@socal.rr.com

outgoing SMTP server: mail.twc.com on port 587, Connection security = none, authentication = password, transmitted insecurely, User name = username@socal.rr.com

Some users have suggested the problem is with POP accounts being accessed by other devices such as phones, but I suggest you try the above settings first.