Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Reply keeps using "Paragraph" styles even if it's unchecked

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu tipuan

tipuan
tipuan
more options

Hi,

I am using TB52, I unchecked the option: "Use Paragraph format instead of Body Text by default". This works when composing new messages, but whenever I reply to a message, it still always use "Paragraph". This is pretty annoying with the double space.

I believe even in Paragraph, we should have a choice to use double space or single space. I saw some reference that this is probably default from HTML. Since we are composing email, the spacing should be configurable as part of the formating customization. This is just my opinion, I think if we can fix the reply it will already be good.

Thanks, Ti.

Hi, I am using TB52, I unchecked the option: "Use Paragraph format instead of Body Text by default". This works when composing new messages, but whenever I reply to a message, it still always use "Paragraph". This is pretty annoying with the double space. I believe even in Paragraph, we should have a choice to use double space or single space. I saw some reference that this is probably default from HTML. Since we are composing email, the spacing should be configurable as part of the formating customization. This is just my opinion, I think if we can fix the reply it will already be good. Thanks, Ti.

Isisombulu esikhethiweyo

Check your compose settings tab in Account Settings (not options).

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

Check your compose settings tab in Account Settings (not options).

tipuan
tipuan Umnini wombuzo
more options

You are right. From there, it has another button for SmartTemplate4 addon which in Advance Mode config force the reply to Paragraph mode. Thanks for the pointer.