Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Had to change password. Phone accepted change. this device does not. there are no choices to adjust.

  • 1 phendula
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Zenos

more options

I recently rebuilt my main PC and had to re install everything. I reinstalled Thunderbird, and had to change the password as I did not remember it. When I changed it, my phone (iPhone 6 Plus) accepted the change, however, this device (computer) did not, and left me no way to adjust or contact anyone. Now I am virtually without e-mail Somebody help.

I recently rebuilt my main PC and had to re install everything. I reinstalled Thunderbird, and had to change the password as I did not remember it. When I changed it, my phone (iPhone 6 Plus) accepted the change, however, this device (computer) did not, and left me no way to adjust or contact anyone. Now I am virtually without e-mail Somebody help.

All Replies (1)

more options

It ought to have found that its stored passwords no longer work and asked you to enter them again.

You can go to the password store and update or remove them. In Windows Thunderbird it is under Tools|Options|Security|Passwords->Saved Passwords. Select a login to get an option to delete it, and right-click or double-click to get the option to edit it.