Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox user, can't get on for 2 wks - only get "Tab Crashed" message.

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu FredMcD

more options

Have preferred Firefox for years. Beginning 2 weeks ago I keep getting a "Gah Tab Crashed" every time I try to use it. I have quit, reset, force quit, etc. multiple times! "Send crash message" button pushed many many times. I've shut down my computer (MacPro) several times. Finally using Safari to try to get through to you. All messages and links come in automatically on Firefox but I always get the "crash" message as Firefox tries to load. I can't get find the messages on Safari.

Myrna Tuning

Have preferred Firefox for years. Beginning 2 weeks ago I keep getting a "Gah Tab Crashed" every time I try to use it. I have quit, reset, force quit, etc. multiple times! "Send crash message" button pushed many many times. I've shut down my computer (MacPro) several times. Finally using Safari to try to get through to you. All messages and links come in automatically on Firefox but I always get the "crash" message as Firefox tries to load. I can't get find the messages on Safari. Myrna Tuning

All Replies (1)

more options

Is this with the same page or any?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?