Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I fix the drag and drop option? It has stopped working.

  • 3 iimpendulo
  • 5 inale ngxaki
  • 278 views
  • Impendulo yokugqibela ngu Matt

more options

I make multiple files and when a particular email corresponds with that file I use to be able to drag and drop emails in my inbox to the wanted file. I am not able to drag and drop anymore.

I make multiple files and when a particular email corresponds with that file I use to be able to drag and drop emails in my inbox to the wanted file. I am not able to drag and drop anymore.

Isisombulu esikhethiweyo

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender. .

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

more options

Windows? Mac? Linux?

Drag and drop is still working for me in Windows and Linux.

more options

sorry...Windows. I should have mentioned that.

more options

Isisombululo esiKhethiweyo

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender. .