Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

live.mozillamessaging.com could not be found.

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Wayne Mery

grabba
grabba
more options

All has been working fine again after a problem with the ISP but that is sorted several days ago. Then this morning i am getting this message 


 Application Basics

   Name: Thunderbird
   Version: 52.7.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.7.0
   Profile Folder: Open Folder

             (Local drive)
   Application Build ID: 20180322145026
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.madasafish.com:110, plain, passwordCleartext
     OUTGOING: , mail.madasafish.com:587, plain, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Crash Reports

 Extensions
   ImportExportTools, 3.3.0, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
   Lightning, 5.4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.zoom.full: true
     extensions.lastAppVersion: 52.7.0
     font.internaluseonly.changed: false
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: f484e8d3-a539-4ffb-8f6e-a3d819b0a26
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1525455533
     places.history.expiration.transient_current_max_pages: 122334
     print.printer_Canon_MX920_series_Printer.print_bgcolor: false
     print.printer_Canon_MX920_series_Printer.print_bgimages: false
     print.printer_Canon_MX920_series_Printer.print_duplex: -437918235
     print.printer_Canon_MX920_series_Printer.print_edge_bottom: 0
     print.printer_Canon_MX920_series_Printer.print_edge_left: 0
     print.printer_Canon_MX920_series_Printer.print_edge_right: 0
     print.printer_Canon_MX920_series_Printer.print_edge_top: 0
     print.printer_Canon_MX920_series_Printer.print_evenpages: true
     print.printer_Canon_MX920_series_Printer.print_footercenter:
     print.printer_Canon_MX920_series_Printer.print_footerleft: &PT
     print.printer_Canon_MX920_series_Printer.print_footerright: &D
     print.printer_Canon_MX920_series_Printer.print_headercenter:
     print.printer_Canon_MX920_series_Printer.print_headerleft: &T
     print.printer_Canon_MX920_series_Printer.print_headerright: &U
     print.printer_Canon_MX920_series_Printer.print_in_color: true
     print.printer_Canon_MX920_series_Printer.print_margin_bottom: 0.5
     print.printer_Canon_MX920_series_Printer.print_margin_left: 0.5
     print.printer_Canon_MX920_series_Printer.print_margin_right: 0.5
     print.printer_Canon_MX920_series_Printer.print_margin_top: 0.5
     print.printer_Canon_MX920_series_Printer.print_oddpages: true
     print.printer_Canon_MX920_series_Printer.print_orientation: 0
     print.printer_Canon_MX920_series_Printer.print_page_delay: 50
     print.printer_Canon_MX920_series_Printer.print_paper_data: 9
     print.printer_Canon_MX920_series_Printer.print_paper_height: -1.00
     print.printer_Canon_MX920_series_Printer.print_paper_name:
     print.printer_Canon_MX920_series_Printer.print_paper_size_unit: 1
     print.printer_Canon_MX920_series_Printer.print_paper_width: -1.00
     print.printer_Canon_MX920_series_Printer.print_resolution: 600
     print.printer_Canon_MX920_series_Printer.print_reversed: false
     print.printer_Canon_MX920_series_Printer.print_scaling: 0.80
     print.printer_Canon_MX920_series_Printer.print_shrink_to_fit: false
     print.printer_Canon_MX920_series_Printer.print_to_file: false
     print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_bottom: 0
     print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_left: 0
     print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_right: 0
     print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_top: 0
     security.sandbox.content.tempDirSuffix: {200febeb-e221-4a8f-b721-70f96202468b}

 Graphics

     GPU #1
     Description: Intel(R) HD Graphics 620
     Vendor ID: 0x8086
     Device ID: 0x5916
     RAM: Unknown
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 23.20.16.4849
     Driver Date: 10-27-2017

     Features
     Direct2D: false
     DirectWrite: true (10.0.16299.15)
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)

     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: skia

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.13.1
     4.13.1

     NSS
     3.28.6
     3.28.6

     NSS Util
     3.28.6
     3.28.6

     NSS SSL
     3.28.6
     3.28.6

     NSS S/MIME
     3.28.6
     3.28.6
All has been working fine again after a problem with the ISP but that is sorted several days ago. Then this morning i am getting this message Application Basics Name: Thunderbird Version: 52.7.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.7.0 Profile Folder: Open Folder (Local drive) Application Build ID: 20180322145026 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles Mail and News Accounts account1: INCOMING: account1, , (pop3) mail.madasafish.com:110, plain, passwordCleartext OUTGOING: , mail.madasafish.com:587, plain, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext Crash Reports Extensions ImportExportTools, 3.3.0, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3} Lightning, 5.4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.zoom.full: true extensions.lastAppVersion: 52.7.0 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: f484e8d3-a539-4ffb-8f6e-a3d819b0a26 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1525455533 places.history.expiration.transient_current_max_pages: 122334 print.printer_Canon_MX920_series_Printer.print_bgcolor: false print.printer_Canon_MX920_series_Printer.print_bgimages: false print.printer_Canon_MX920_series_Printer.print_duplex: -437918235 print.printer_Canon_MX920_series_Printer.print_edge_bottom: 0 print.printer_Canon_MX920_series_Printer.print_edge_left: 0 print.printer_Canon_MX920_series_Printer.print_edge_right: 0 print.printer_Canon_MX920_series_Printer.print_edge_top: 0 print.printer_Canon_MX920_series_Printer.print_evenpages: true print.printer_Canon_MX920_series_Printer.print_footercenter: print.printer_Canon_MX920_series_Printer.print_footerleft: &PT print.printer_Canon_MX920_series_Printer.print_footerright: &D print.printer_Canon_MX920_series_Printer.print_headercenter: print.printer_Canon_MX920_series_Printer.print_headerleft: &T print.printer_Canon_MX920_series_Printer.print_headerright: &U print.printer_Canon_MX920_series_Printer.print_in_color: true print.printer_Canon_MX920_series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MX920_series_Printer.print_margin_left: 0.5 print.printer_Canon_MX920_series_Printer.print_margin_right: 0.5 print.printer_Canon_MX920_series_Printer.print_margin_top: 0.5 print.printer_Canon_MX920_series_Printer.print_oddpages: true print.printer_Canon_MX920_series_Printer.print_orientation: 0 print.printer_Canon_MX920_series_Printer.print_page_delay: 50 print.printer_Canon_MX920_series_Printer.print_paper_data: 9 print.printer_Canon_MX920_series_Printer.print_paper_height: -1.00 print.printer_Canon_MX920_series_Printer.print_paper_name: print.printer_Canon_MX920_series_Printer.print_paper_size_unit: 1 print.printer_Canon_MX920_series_Printer.print_paper_width: -1.00 print.printer_Canon_MX920_series_Printer.print_resolution: 600 print.printer_Canon_MX920_series_Printer.print_reversed: false print.printer_Canon_MX920_series_Printer.print_scaling: 0.80 print.printer_Canon_MX920_series_Printer.print_shrink_to_fit: false print.printer_Canon_MX920_series_Printer.print_to_file: false print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_bottom: 0 print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_left: 0 print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_right: 0 print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_top: 0 security.sandbox.content.tempDirSuffix: {200febeb-e221-4a8f-b721-70f96202468b} Graphics GPU #1 Description: Intel(R) HD Graphics 620 Vendor ID: 0x8086 Device ID: 0x5916 RAM: Unknown Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Driver Version: 23.20.16.4849 Driver Date: 10-27-2017 Features Direct2D: false DirectWrite: true (10.0.16299.15) WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) AzureCanvasBackend: skia AzureCanvasAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: skia JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.13.1 4.13.1 NSS 3.28.6 3.28.6 NSS Util 3.28.6 3.28.6 NSS SSL 3.28.6 3.28.6 NSS S/MIME 3.28.6 3.28.6

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Hi grabba. I got this info from our web admin "As far as I can tell, live.mozillamessaging.com is fine. Site24x7 shows no downtime for the past week. Most likely this person is having routing issues with their ISP. Suggest you do a tracert.