Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I can't sign into my Firefox account.

  • 1 phendula
  • 1 inayo le ngxaki
  • 8 views
  • Impendulo yokugqibela ngu WestEnd

nav_program
nav_program
more options

I have two factor authentication enabled and the codes the my two-factor app gives me do not work and the backup codes I saved when I set it up do not work. I'm pretty disappointed I haven't been able to find a customer support email to help deal with this.

I have two factor authentication enabled and the codes the my two-factor app gives me do not work and the backup codes I saved when I set it up do not work. I'm pretty disappointed I haven't been able to find a customer support email to help deal with this.

All Replies (1)

WestEnd
WestEnd
more options

Are you sure your security software isn't blocking the verification to access the site? And what does the error say? Screenshot of it?