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Firefox won't open website www.knack.be (unlike Chrome or Explorer). In Settings I have ticked "Accept cookies". Refreshing Firefox doesn't help.

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 5 views
  • Impendulo yokugqibela ngu ErikBoers

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There is one website that Firefox (unlike Chrome or Explorer) won't open on my pc: www.knack.be. In the Settings I have ticked "Accept cookies" and even added the website address to the list of websites whose cookies should always be accepted. I have tried deleting all history and cookies and refreshing Firefox and that helped for a while, but soon Firefox again started refusing to open the website. "Forgetting" the website in the History doesn't help either. The error message I always receive is (translated from Dutch): "The page isn't redirecting properly - This problem can sometimes be caused by disabling or refusing to accept cookies." Any help would be greatly appreciated. If I can't fix this, I'll have to switch to Chrome.

There is one website that Firefox (unlike Chrome or Explorer) won't open on my pc: www.knack.be. In the Settings I have ticked "Accept cookies" and even added the website address to the list of websites whose cookies should always be accepted. I have tried deleting all history and cookies and refreshing Firefox and that helped for a while, but soon Firefox again started refusing to open the website. "Forgetting" the website in the History doesn't help either. The error message I always receive is (translated from Dutch): "The page isn't redirecting properly - This problem can sometimes be caused by disabling or refusing to accept cookies." Any help would be greatly appreciated. If I can't fix this, I'll have to switch to Chrome.

All Replies (2)

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www.knack.be is a very poorly written website. It has about 30 tracking cookies and my debug console shows about as many JavaScript errors.

Notwithstanding the errors, I am able to load the site just fine with FF 64.02 and the Nightly version also. Make sure you have the latest version of FF (Help-->About FF).

If you must access that website, you could try to turn off all built-in tracking protection (Options-->Privacy and Security) and untick all content blocking (Trackers, Third party cookies) and make sure you select "Accept cookies and site data".

To properly add an exception, you need to enter https://www.knack.be/nieuws/ and https://www.knack.be/ because of the redirection. In fact, going directly to https://www.knack.be/nieuws/ may solve your redirection problem.

So, check for an update. If no update, refresh your FF installation again and try these tips. You should be good to go.

Ilungisiwe ngu Keith Tysinger

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I've done all that, in vain. Thanks anyway.