Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Why does streaming via Netflix not work if I don't allow firefox to create a chronicle?

  • 4 iimpendulo
  • 1 inayo le ngxaki
  • 27 views
  • Impendulo yokugqibela ngu Juchemjo

Juchemjo
Juchemjo
more options

These days I tried to stream TBBT on my windows 10 64bit PC using firefox, but it didn't work. I followed all instruction from Netflix and streaming was working after I "cleanen up" firefox (65.0.1). Afterwards I manually reentered my settings step by step. Reproducabel after setting "do not allow firefox to create a chronicle" the streaming doesn't work any more, also vice versa. I don't want firefox to create a chronicle, but I also do not want to change the setting each time I want to use Netflix. Is there any solution and/or reason for this behaviour?

Thanks a lot, kind regards!

These days I tried to stream TBBT on my windows 10 64bit PC using firefox, but it didn't work. I followed all instruction from Netflix and streaming was working after I "cleanen up" firefox (65.0.1). Afterwards I manually reentered my settings step by step. Reproducabel after setting "do not allow firefox to create a chronicle" the streaming doesn't work any more, also vice versa. I don't want firefox to create a chronicle, but I also do not want to change the setting each time I want to use Netflix. Is there any solution and/or reason for this behaviour? Thanks a lot, kind regards!

All Replies (4)

WestEnd
WestEnd
more options

When you cleaned does that mean uninstall firefox and deleting Mozilla folder as well?

Juchemjo
Juchemjo Umnini wombuzo
more options

I'm using the german version of firefox so I'm not sure if my translations are fitting totally to the items shown in the english one. No, I didn't deinstall firefox nor delete the folder. I chose "informations to solve problems" from the help menu, where all settings are shown. On the upper, right side there's a button to clean up firefox, that's what I did. I hope someone can understand my description.

philipp
philipp
  • Moderator
more options

hi, netflix depends on IndexedDB, a storage technology, that isn't available in private browsing mode - setting firefox to keep no history effectively makes your browser run in permanent private browsing mode. until mozilla dedicates some resources to change this behaviour in https://bugzilla.mozilla.org/show_bug.cgi?id=781982 there isn't really a way around that unfortunately. perhaps you can set some custom history settings though that get close to what you want to achieve without sacrificing to be able to play content on netflix...

Juchemjo
Juchemjo Umnini wombuzo
more options

Sear Philipp, many thanks for the fast and competent answer. If this is the reason there'll be no "simple" workaround, I agree. So I'm a little bit disappointed because there's no comfortable solution but also satisfied to understand a little bit more of the background for this dilemma. Kind regards, Joerg