Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I checked the study box in option but nothing happens, i gotta wait up to 6HOURS?

  • 4 iimpendulo
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu Ajay-ajay

more options

It may take up to six hours for the Study to be applied to Firefox. ???? what?????

what is this?? 6 hours????

and nothing happens in about:studies “hotfix-update-xpi-signing-intermediate-bug-1548973” never comes up

why is the fix inactive when I did what you have told us to do to fix the problem?

It may take up to six hours for the Study to be applied to Firefox. ???? what????? what is this?? 6 hours???? and nothing happens in about:studies “hotfix-update-xpi-signing-intermediate-bug-1548973” never comes up why is the fix inactive when I did what you have told us to do to fix the problem?

Ilungisiwe ngu Ajay-ajay

Isisombulu esikhethiweyo

Hi Ajay-ajay, I'm not aware of a way to speed it up. There is a way to "sideload" the add-on that the study delivers. We think that should do the same thing, but there hasn't been a lot of feedback on it. If you can't wait, there's an unofficial link to the extension in a comment on the Add-ons blog. I have not tried it myself, but the link matches what I expect it to be:

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/comment-page-6/#comment-226171

Funda le mpendulo kwimeko leyo 👍 1

All Replies (4)

more options

Isisombululo esiKhethiweyo

Hi Ajay-ajay, I'm not aware of a way to speed it up. There is a way to "sideload" the add-on that the study delivers. We think that should do the same thing, but there hasn't been a lot of feedback on it. If you can't wait, there's an unofficial link to the extension in a comment on the Add-ons blog. I have not tried it myself, but the link matches what I expect it to be:

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/comment-page-6/#comment-226171

more options

ok, thanks for the solution jscher2000.

ill just wait to be fixed back in normal.

more options

Hi Ajay-ajay, hope you got Firefox 66.0.4 by now with the new certificate?

more options

Yes, thank you jscher2000 :)

all addons back now