Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

why studies check box not stay checked

afh19
afh19
more options

I check the studies box, shut down firefox and it is unchecked when I look again

I check the studies box, shut down firefox and it is unchecked when I look again

Isisombulu esikhethiweyo

Hi afh19, if you already got the update to Firefox 66.0.4 that was released yesterday, then you should not need to enable studies to re-enable your add-ons. To make sure you have the update, see: Update Firefox to the latest release.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

user633449
user633449
more options

Please type about:config into your address bar, press enter. Then, search for "app.normandy.enabled". Make sure it says "True".

Then enable studies and check for updates to Firefox

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

Hi afh19, if you already got the update to Firefox 66.0.4 that was released yesterday, then you should not need to enable studies to re-enable your add-ons. To make sure you have the update, see: Update Firefox to the latest release.