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Firefox crashes

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 11 views
  • Impendulo yokugqibela ngu McCoy

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I just updated to the latest version and now FF won't start up, it just goes to crash reporter

Crash ID: bp-e18a55fd-2aaf-4396-9415-b00be0200211

I just updated to the latest version and now FF won't start up, it just goes to crash reporter Crash ID: bp-e18a55fd-2aaf-4396-9415-b00be0200211

Isisombulu esikhethiweyo

hi, unfortunately that's 0patch security software on your system, that's interfering with firefox - you can either try to create an exception for firefox.exe within the 0patch settings or else try Firefox 74.0b which contains some mitigations against this crash: https://www.mozilla.org/firefox/all/#product-desktop-beta

Funda le mpendulo kwimeko leyo 👍 1

All Replies (3)

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Isisombululo esiKhethiweyo

hi, unfortunately that's 0patch security software on your system, that's interfering with firefox - you can either try to create an exception for firefox.exe within the 0patch settings or else try Firefox 74.0b which contains some mitigations against this crash: https://www.mozilla.org/firefox/all/#product-desktop-beta

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philipp said

hi, unfortunately that's 0patch security software on your system, that's interfering with firefox - you can either try to create an exception for firefox.exe within the 0patch settings or else try Firefox 74.0b which contains some mitigations against this crash: https://www.mozilla.org/firefox/all/#product-desktop-beta

Thank you. This solved my problem.

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Hello gianilac,

You inadvertently marked your own post (in which you quoted philipp's post) as Chosen Solution ....

You can rectify it by clicking on the "Undo" button to the right and then mark philipp's post as Chosen Solution (by clicking on the "Solved the problem" button to the right of his post).

Thank you in advance !