Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

When I open Firefox, it won’t load anything at all.

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 7 views
  • Impendulo yokugqibela ngu CNCC

alliecatm21
alliecatm21
more options

The webpage is just blank, nothing loads, nothing is in the search bar. It won’t let me open settings or view my save passwords at all. I’ve tried using other web browsers and they work.

The webpage is just blank, nothing loads, nothing is in the search bar. It won’t let me open settings or view my save passwords at all. I’ve tried using other web browsers and they work.

Isisombulu esikhethiweyo

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

Funda le mpendulo kwimeko leyo 👍 1

All Replies (3)

philipp
philipp
  • Moderator
more options

Isisombululo esiKhethiweyo

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

alliecatm21
alliecatm21 Umnini wombuzo
more options

It worked! Thank you so much! I was starting to panic!

CNCC
CNCC
more options

Looks like a widespread problem with Firefox 70s being incompatible with Win 7 Compatibility Mode or on Windows 7 system like mine.