Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Unable to restore session after reinstalling firefox

  • 2 iimpendulo
  • 2 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu srikar.kumar

srikar.kumar
srikar.kumar
more options

I reinstalled Firefox version which is 73.0.1(64-bit). Before reinstalling I backed up my "sessionstore-backups" folder. Now I am trying to restore my previous session with the backup older by using files "previous.jsonlz4" and "upgrade.jsonlz4-20200217142647" but unable to restore. I even tried with disabling all add-ons but still unable to restore. Am I missing something? Thanks in advance.

I reinstalled Firefox version which is 73.0.1(64-bit). Before reinstalling I backed up my "sessionstore-backups" folder. Now I am trying to restore my previous session with the backup older by using files "previous.jsonlz4" and "upgrade.jsonlz4-20200217142647" but unable to restore. I even tried with disabling all add-ons but still unable to restore. Am I missing something? Thanks in advance.

All Replies (2)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi srikar.kumar ,

I'm certain that this thread will help you:

https://support.mozilla.org/en-US/questions/1280569

srikar.kumar
srikar.kumar Umnini wombuzo
more options

Thanks Robert for the reply. This is what happened actually. I was getting continuous alerts from Avast regarding Firefox so I took backup of "sessionrestore-backups" folder and uninstalled it . After uninstallation I also removed "Profiles" folder from both "Local" and "Roaming" folders in "AppData". Later I reinstalled the Firefox again and instead of copying session from my backup folder, I did a drag and drop into "sessionstore-backups" folder. Thereafter I deleted them and lost those files. Later I ran "DiskDrill" program and recovered them. I tried again and failed to restore. After I went through your link and used the "Scrounger" on my back up file "previous.lz4", it is giving empty data. It looks like recovery was poor. Maybe the session is long gone. Thanks again.