Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Metamask addon shows blank window

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

kur4m4
kur4m4
more options

When trying to open the Metamask addon it only shows the pop-up window blank. I've been in contact with Metamask support, showed them the background logs and they say the problem seems to be local. Hoping to find help here.

Firefox version: 79.0

Metamask version: 8.0.6

When trying to open the Metamask addon it only shows the pop-up window blank. I've been in contact with Metamask support, showed them the background logs and they say the problem seems to be local. Hoping to find help here. Firefox version: 79.0 Metamask version: 8.0.6
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It looks that this extension needs to download some files from internet and fails to achieve this.

I see these permissions listed on the Add-ons webstite. 

permissions: [storage, unlimitedStorage, clipboardWrite, http://localhost:8545/, https://*.infura.io/, activeTab, webRequest, *://*.eth/, notifications, file://*/*, http://*/*, https://*/*, *://connect.trezor.io/*/popup.html]

Did you check the Network Monitor as well, possibly in the Browser Console (XHR) ?