Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot create new firefox account using old secondary email

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu user2910055

more options

Hey there,

I have Firefox account, lets call it account One which had both primary and secondary emails. I deleted secondary email from the account One and now trying to register new Firefox account, lets call it account Two, using that email address. Firefox still recognizes that email as secondary email even though it was removed from the account One.

What can I do in this case?

Thank you :)

Hey there, I have Firefox account, lets call it account One which had both primary and secondary emails. I deleted secondary email from the account One and now trying to register new Firefox account, lets call it account Two, using that email address. Firefox still recognizes that email as secondary email even though it was removed from the account One. What can I do in this case? Thank you :)

All Replies (1)

more options

Ok, the solution is to register FF account with any address, then add email address, that you want to be primary, as secondary, then swap them making secondary email address primary.