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  • Impendulo yokugqibela ngu monica16

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I have created a mailing list and am trying to add addresses to it from my Personal Address Book. I am unable to drag the address to the list, or any list. I have always been able to do this in the past but now I get the "x" symbol and cannot add the address.

I have created a mailing list and am trying to add addresses to it from my Personal Address Book. I am unable to drag the address to the list, or any list. I have always been able to do this in the past but now I get the "x" symbol and cannot add the address.

All Replies (11)

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What's your TB version? There were some fixes for drag and drop in Address Book, in the latest 78.2.

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80.0b5 (32-bit)

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I noticed the same thing in 80b1 and the latest, 81b1: drag and drop from an address book to a mailing list does not copy the contact. But it works if you press Ctrl while dragging and dropping.

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Tried that, it did not work

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Is your profile one that was previously used in TB 68? It's usually better to create a new profile when moving to 78 from 68, or from the release channel to the beta channel. If the fault lies with the address book, create a new one with placeholder contacts, create a mailing list, and see if drag and drop works with Ctrl.

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I am afraid I do not understand your answer. Are you suggesting that I will have to re-input all of the addresses in my address book? This would be way too much.

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No, if you create a new profile, the address books in your current profile can be copied to the new one by copying abook.sqlite and history.sqlite into the new profile, with TB closed.

I wonder why you are using the beta version anyway, as it requires more familiarity with profiles and troubleshooting.

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I did not know that I had a choice. What version should I be in? I did try to create a new address book and input a couple of addresses and a list. I then tried too drag and it still did not work. I love Thunderbird (and Firefox) but when something like this goes wrong I am at a loss and do not understand why it happened or how to fix it. Should I change to some earlier version then try to get my addresses moved? Yikes. I consider myself computer "friendly" but am not a programmer or software expert.

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You should be running 68.12, but it's not a relatively simple operation to transfer your mail and address books to a profile created by 68. The installer for 68.12, 32 or 64 bit, is available for various languages here:

https://archive.mozilla.org/pub/thunderbird/releases/68.12.0/

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Thanks for trying but I cannot take a chance on doing that and losing all of my addresses. I guess I am stuck where I am. I have no idea how I got into a beta version but can see no way to fix this. I can only hope that on a next iteration of this, the issue of dragging is eventually fixed.

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Thanks for trying but I cannot take a chance on doing that and losing all of my addresses. I guess I am stuck where I am. I have no idea how I got into a beta version but can see no way to fix this. I can only hope that on a next iteration of this, the issue of dragging is eventually fixed.