Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Hotmail deletion not marked as deleted

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu sfhowes

spruce18b
spruce18b
more options

I'm having trouble In my Hotmail account viewed in Thunderbird version 78.4.0 (32 bit) on a Windows 10 laptop. I have chosen "just mark it as deleted" for the deletion behaviour when I delete a message. When I press the delete key a red symbol flashes briefly, the message disappears from the detailed list of messages but reappears in the deleted folder.

Please tell me how to retain the red symbol on a deleted message until I purge the directory.

Thanks

spruce18b

I'm having trouble In my Hotmail account viewed in Thunderbird version 78.4.0 (32 bit) on a Windows 10 laptop. I have chosen "just mark it as deleted" for the deletion behaviour when I delete a message. When I press the delete key a red symbol flashes briefly, the message disappears from the detailed list of messages but reappears in the deleted folder. Please tell me how to retain the red symbol on a deleted message until I purge the directory. Thanks spruce18b

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

I notice this is a feature of Outlook (the client, not outlook.com), but I also see the same behaviour with my Hotmail account: flash and disappear. However, when I apply 'Just mark it as deleted' to my ISP account, it works as expected: the message is labelled with a red X and strikethrough. So, I expect it depends on the mail server. 'Just mark it as deleted' is the recommended setting for gmail accounts, and it works as expected in TB.

I suppose you could apply a tag for messages you want to delete but still see in the folder, and then run a filter to move them to Trash.