Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Scroll bar will not go away when mouse is connected to laptop

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu FredMcD

more options

I’m on macOS 10.15.6 and Firefox Browser 82.0.2. whenever I connect my Bluetooth mouse a scroll bar in a white area permanently appears on the right side of any window applicable as opposed to the usual grey oval that disappears after a period of inactivity with no border containing its travel area. This is a pretty small and purely cosmetic problem.

I’m on macOS 10.15.6 and Firefox Browser 82.0.2. whenever I connect my Bluetooth mouse a scroll bar in a white area permanently appears on the right side of any window applicable as opposed to the usual grey oval that disappears after a period of inactivity with no border containing its travel area. This is a pretty small and purely cosmetic problem.
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (1)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?