Cannot play videos on Amazon/Netflix
Unable to play any videos on Amazon/Netflix. Just says Video unavailable. The same videos play just fine on Safari. Using a Mac Air M1.
After some investigation, it looks like the OpenH264 is not downloading (OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly.) Widevine is installed on the other hand.
Isisombulu esikhethiweyo
It's not about OpenH264, we use Widevine for a DRM content. It looks like you still need Rosetta, see Netflix, Hulu, Disney+ or Prime error after installing Firefox version 84 on Mac.
Funda le mpendulo kwimeko leyo 👍 0All Replies (4)
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
Yes the problem is still there. I'm using firefox version 85.0 (64bit)
Isisombululo esiKhethiweyo
It's not about OpenH264, we use Widevine for a DRM content. It looks like you still need Rosetta, see Netflix, Hulu, Disney+ or Prime error after installing Firefox version 84 on Mac.
Installing Rosetta fixed it. Thank you so much!