Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what happened to formatting options like bold, underline, italics?

  • 1 phendula
  • 1 inayo le ngxaki
  • 6 views
  • Impendulo yokugqibela ngu Toad-Hall

more options

put back Bold text, italic, underline

put back Bold text, italic, underline

All Replies (1)

more options

Either you have opened a new Write message in 'Plain Text' or the 'Formatting Bar' is not enabled.

You set the default to use HTML in Account SEttings: Right click on mail account name folder in Folder Pane and selct 'SEttings' Select 'Composition & Addressing' Select checkbox: 'Compose messages in HTML format' See image below - note more recent versions now open in a tab so the OK button no longer exists.

Note: even if this option is selected you can still choose to use 'Plain Text' for a particular email by hold down 'Shift' key when clicking on 'Write' button.

If you have opened a 'Write' window in HTML mode, but 'formatting Bar; is not enabled: In Write' window: View > Toolbars > select 'Formatting Bar' See image below: note newer version will have different colour and new addressing area but the toolbar options are identical.