Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

You have not confirmed that the key with ID 'xxx' is your personal key

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu tbkeys

more options

I'm getting the following error message when attempting to send a signed email (Write -> Security -> Digitally sign this message):

Unable to send the message, because there is a problem with your personal key. You have not confirmed that the key with ID 'xxx' is your personal key.

This occurred after migrating keys from Enigmail to Thunderbird.

I'm getting the following error message when attempting to send a signed email (Write -> Security -> Digitally sign this message): ''Unable to send the message, because there is a problem with your personal key. You have not confirmed that the key with ID 'xxx' is your personal key.'' This occurred after migrating keys from Enigmail to Thunderbird.

Isisombulu esikhethiweyo

Found the solution.

Tools -> OpenPGP KeyManager -> double click your key, or right click it and click Key Properties -> Yes, treat this key as a personal key.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

more options

Isisombululo esiKhethiweyo

Found the solution.

Tools -> OpenPGP KeyManager -> double click your key, or right click it and click Key Properties -> Yes, treat this key as a personal key.