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different results on different systems

  • 2 iimpendulo
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  • Impendulo yokugqibela ngu FredMcD

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using firefox 87.0 on three different systems - all with same add-ons and extensions. Two of the three will not display a bank web site properly. How do I trouble shoot? When I use safe mode, site still not displayed properly but log-in box now shows up. Went through all add-ons and extensions - all are configured exactly the same, cleared all cache and cookies, rebooted etc. Still no go. Windows 10 64bit with all current updates.

using firefox 87.0 on three different systems - all with same add-ons and extensions. Two of the three will not display a bank web site properly. How do I trouble shoot? When I use safe mode, site still not displayed properly but log-in box now shows up. Went through all add-ons and extensions - all are configured exactly the same, cleared all cache and cookies, rebooted etc. Still no go. Windows 10 64bit with all current updates.

Ilungisiwe ngu fishway

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hello fishway,

sometimes webpage elements disappear but show up by shrinking the page

so one of the 1st things i would try is zooming out on the page.

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fishway said

. . . will not display a bank web site properly

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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